Get Help

If you are having trouble with your DHNet Internet Service, please use one of the help options below. These services are available at no additional cost to UF residents . Our main goal is to get you connected to our services and keep you connected. There may be times though when the type of service requested is outside of our offering and you may be referred to the UF Computing Help Desk.

DHNet@Home Support Program

DHNet@Home provides different ways residents can seek support with their internet connection issues through the following:


We have created a library of tutorials for various tasks related to connecting to DHNet. All of the necessary information from how to keep your computer up to date to connecting a video game system can be found within our tutorials. Click here for access to the DHNet tutorials.

Frequently Asked Questions

Here is a categorized list of solutions to questions we encounter often. Please check this list before seeking support.