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The Restriction Process

The DHNetwork is monitored by a variety of methods both automated and manually driven. When a situation on the network is detected that is not in keeping with the DHNet regulations, a user’s access to the network is restricted. Whenever possible, the user will receive a pop-up message on her/his computer that will direct the user to a special website with more information and suggested instructions for correcting the situation. Following these instructions will generally be the quickest way for a user to restore DHNet service. An email message may also be sent to the user’s GatorLink account in keeping with the policy of the use of GatorLink for official UF business.

If your DHNet service is restricted by DHNet staff, the length of time the restriction is in place depends on several variables. The descriptions below are designed to cover over 95% of the circumstances involving DHNet service restriction. However, a user’s individual situation may require steps other than those outlined below. Whenever possible, the restriction will still allow the user to connect to campus services. However, in some situations, various campus services may not be available and a wider restriction or a complete termination of services may be required.

The Restriction Process

THE FIRST TIME a user has an alleged DHNet violation, her/his port will be disabled for no more than 30 minutes after completing the required steps to confirm knowledge and understanding of the situation and after making the necessary modification to her/his computer. The restriction will be removed automatically and no action is taken with the student’s official UF judicial record.

THE SECOND TIME the user has an alleged DHNet violation, the restriction will last for 5 days from the same confirmation time period (+/- 30 minutes). The restriction will be removed automatically and no action is taken with the student’s official UF judicial record.

THE THIRD TIME the user has an alleged DHNet violation, the restriction will be in place until the user meets with a judicial staff member in the Department of Housing and Residence Education. During this meeting, an extended restriction of DHNet services may be assigned based on the resolution of the situation. Other official action may also be taken that is noted on the user’s official UF judicial record including the recording of information about any other DHNet incidents.

NOTE: The above descriptions assume that the alleged violation did not involve a Digital Millennium Copyright Act (DMCA) complaint. As DMCA complaints are external complaints involving copyrighted material and are typically attached to a lawful “cease and desist” order, these situations must be handled in a manner similar to the “third time” incident. Because this handling involves a meeting with a staff member where DHNet policies are explained, all future violations of ANY TYPE are also handled in this manner.

For questions concerning DHNet service and usage related issues,please contact the DHNet Help desk at (352) 392-2171 x10191. For questions concerning judicial related issues, please contact the Coordinator for Residential Judicial Programs at (352) 392-2171 x10141.

Department of Housing and Residence Education Residential Judicial Programs

In relation to DHNet, Residential Judicial Programs handles DHNet Level 3 Violations ONLY. Please do not call Residential Judicial Programs if you have questions about your Level 1 or Level 2 violation but instead contact DHNet@Home Phone Support.

Residential Judicial Programs is located at the Main Housing Office near Beaty Towers. The hours listed below are for the Residential Judicial Programs office and do not reflect the hours of the Main Housing Office. Please schedule an appointment by using the contact information below before coming to the Residential Judicial Programs office.

Normal Business Hours
Monday through Friday 8:00am-5:00pm

Contact Information
Phone: (352) 392-2171 x10141
Email: judicial@housing.ufl.edu